The Carpet Spot

Carpet Care

Caring for your carpet

Wouldn’t it be great if carpet could last for ever, unfortunately no carpet is 100% stain proof, although with regular care you can add years to the life of you carpet. Following some simple guides will help you protect your investment so you can enjoy your flooring for years to come.


Once carpet is laid it should be lightly and frequently vacuumed for the first week. This will remove lint, dust and fluff.

Vacuuming should continue at least weekly after that to remove soil and dirt. Quickly removing soil will reduce abrasive forces on the pile fiber. For heavy traffic areas, slow repeated vacuum strokes over the same area of carpet may be necessary. Always vacuum against the natural direction of the pile to help remove dirt.

Vacuum cleaners and carpet

There are two major types of vacuum cleaners: barrel cleaners and upright cleaners.

Upright cleaners are particularly good as they incorporate a pile agitator such as a beater bar or revolving bristle strip that lifts the pile and facilitates the removal of dirt and grit. However, be careful with the agitator as over-use can damage the pile surface.

Barrel cleaners rely on suction removal only and most perform the task quite well. Some barrel cleaners now have power head attachments to agitate the pile in the same manner as upright cleaners.

Ensure the vacuum cleaner is kept in a sound mechanical condition, and that brushes are cleaned and replaced when worn out. Empty the dust collection bag frequently as the suction efficiency of the vacuum cleaner is reduced considerably even when the bag is half full.

Most cleaners now come with micro filter systems to ensure the fine particles are removed from the carpet and stay in the collection bag

Spot cleaning

It is important to remove any spillage as soon as possible before it penetrates the carpet fiber and pile.  In the case of spills, remove the excess spillage immediately by first scraping any solids and blotting liquids with an absorbent material. Use a spoon or blunt knife to remove the bulk of semi-solids or greasy substances and follow this by blotting.

Always begin at the outer edge and work towards the center of the stained area using a blotting or dabbing motion. View our spot cleaning chart

For difficult stains it’s recommended you contact a professional cleaning service to assist you with your stain.  

For specialised Cleaning & Restoration Industry Association Ph:1800 621 872 or visit

Carpet cleaning: professional services

It is advisable to have carpet cleaned approximately every 12-18 months. Periodic ‘deep’ cleaning will re-vitalize the carpet and remove soil and other matter that has settled beyond the reach of routine cleaning methods. Use experienced carpet cleaners preferably a member of a recognised industry group such as the following:

  •  Specialised Cleaning & Restoration Industry Association Ph: 1800 621 872 or visit

Steam Clean, Dry Clean or Do-It-Yourself Steam Cleaning

There are various carpet cleaning method and a professional cleaning service will advise you on the best option for cleaning your carpet.
Do-It-Yourself steam cleaning is NOT recommend!